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Lucent debuts intelligent service management

By Dominic Maher

Published: 2 December 1999 17:37 GMT

Lucent Technologies is aiming to provide IT managers with the ability to manage multiple services from a single location. The Intelligent Service Manager (ISM) is a software platform supporting Web-based provisioning which will allow customers, via a service provider, to order network services over the Web.

The platform can unify the management and migration of all services and applications that reside on various distributed network elements.

IT managers, who deal with fixed and wireless service providers can incorporate their own user interfaces with the use of ISM's Application Program Interface (API).

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