Microsoft replaces faulty Japanese Xboxes

Just two weeks after Microsoft launched the Xbox in Japan, the software giant has been forced to offer free replacements.

Microsoft has stated it will replace faulty Xbox machines in Japan after not being able to explain why scratches appeared on DVDs used in the machines.

Microsoft said it will replace any damaged boxes and discs and does not consider the move a recall, as it claims not all machines are affected.

A spokeswoman from the company said: "An extremely small number of Xboxes are affected, compared to the number already sold."

The spokeswoman said the scratches on DVDs do not affect game play as Microsoft does not put data on the edges of discs where most scratches have occurred, to protect information from wear and tear.

The problems in Japan will "absolutely not" affect the UK launch of Xbox next Thursday the spokeswoman said.