
Yes, free (like free beer is free)...
By Ina Fried
Published: 23 August 2005 08:20 GMT
Apple is offering free repairs for early iMac G5 desktops impacted by a component problem that's preventing some models from powering up or displaying images.
Under a programme launched last week, the company will cover repairs for up to two years from the purchase date for iMacs that encounter a video or power problem related to the component glitch. The iMacs in question were sold from September 2004 until June 2005, so until now repairs have been covered by Apple's standard one-year warranty.
Apple said in a statement: "We are initiating an iMac G5 Repair Extension Programme for customers whose first-generation iMac G5 exhibit a certain video or power-related issue. A limited number of iMac G5 computers that were sold between approximately September 2004 and June 2005 are potentially affected."
A company representative would not identify the component in question or say more precisely how many systems may be affected. The computer maker said affected systems have serial numbers starting with numbers in one of four ranges: CK435-CK522, QP435-QP522, W8435-W8522 and YD435-YD522.
Apple has posted details of the programme on its website.
The company has turned to repair extension programmes to cover product issues in the past, notably with an iBook logic board issue that affected some models of the laptop. Another programme covers 15-inch PowerBooks that display white spots on their screens.
Those whose iMacs appear to be affected by the issue are encouraged to call an Apple contact centre or take their system to an Apple retail store or another Apple authorised service centre.
Ina Fried writes for CNET News.com
You will work bench based, testing and repairing to component level with the opportunity to visit customers on site and perform field service and ...
You will be responsible Test, calibration and repair of a range of electronics test and diagnostic equipment, including analogue and digital ...
To manage a workshop repair function to ensure good quality repairs in all product areas whilst minimising the total cost of repair / repair per unit ...
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