Getting too hot to handle
Published: 2 March 2009 11:43 GMT
NTT DoCoMo, Japan's biggest mobile phone operator, said on Friday it has halted sales of RIM's BlackBerry Bold because the phone can overheat while the battery is being recharged.
DoCoMo said it has sold about 4,000 high-end Bold phones, and about 30 users have complained the phone's keyboard area had heated up. The company said it has received no reports of users getting burnt or of phones catching on fire.
RIM said: "This issue appears to be specifically limited to the BlackBerry Bold devices sold in Japan since last week and sales of BlackBerry Bold devices in other countries are unaffected by this matter."
RIM said it had ruled out a battery problem but said the root cause is still being investigated.
NTT DoCoMo began selling the product in Japan last week and the companies hope to renew sales in Japan soon, RIM said.
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