By Andy McCue
Published: Wednesday 31 March 2004
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Name
Anonymous
Location
Bristol
Occupation
Software Developer
Comment
I attended a client in the UK who needed technical support with their OptiPlex system. They had not been able to get any sense out of the Dell indian call centre themselves. On phoning on their behalf the the help received was very professional, extremely courteus and quickly resolved. The only problem was at times not being able to understand the technicians accent and having to ask him to repeat steps he wanted me to carry out.
Dell seems to be suffocating under its own bureauc...
Martyn Witt
I was very interested to read that Dell has moved ...
Anonymous
I attended a client in the UK who needed technical...
Anonymous
Three orders I have placed with them, three I have...
Tony Martin
They may have moved US support away from India but...
Anonymous
Well done for Dell. I am currently progressing a...
Anonymous
Instead cutting costs by using a callcentre in Ind...
Anonymous
Some of the other readers comments are not correct...
Anonymous
I'm happy to support both equality and diversity a...
Martin Medforth
I'm happy to support both equality and diversity a...
Martin Medforth
So my 10 hrs on hold & a stream of emails, a total...
mario Nicholas
I'm not surprised that Dell has had problems in Ba...
sandy
Though I had pblms getting used to the accent in I...
Ryan Mitchell
Thank heavens dell have moved away from the Indian...
Anonymous
I was unfortunate enough to have a problem with a ...
Jackie Jones
Not sure the problem is just in India! I bought a ...
Richard Bellew
This seems to happen to people quite often.
I hav...
Mark H
Dell Support sucks!
their call center only operat...
William
MPC gives great support. Bye bye Dell!
Anonymous
I'm a great believer in equality and diversity pro...
Anonymous
In answer to Richard Bellew...
Write a snotty e...
Jon English
I have a latitude D800 computer, and I have been p...
James
Lot has been said about bad techincal support prov...
Anonymous
I just had the opposite experience. I could not ge...
Anonymous
I have had dealings with Dell's Call Centre in Ind...
M Perryman
GREAT computer. Really Really crap Indian call cen...
Anonymous
I agree entirely with Martin Medforth
Priska Frank
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