
Self-service systems increase the risks...
By Tom Espiner
Published: 12 March 2008 08:20 GMT
The increasing use of IP-based networks and online services is giving rise to security concerns at airlines, according to airline industry IT body Sita.
A Sita survey of 152 airlines, released on Tuesday, claimed that migration to IP-enabled networks, the expanded use of internet-facing self-service systems, and an increase in passenger numbers have all contributed to security concerns among airlines.
In addition, 74 per cent of respondents said that migration to IP-based networks had also increased exposure to security breaches.
While only just over half of the airlines surveyed in the Sita survey currently offer check-in over the web, 89 per cent expect to offer it within the next two years. By then, 52 per cent of airlines are planning to offer self-boarding services and 76 per cent plan to implement mobile-phone check-in services.
"Each of these services adds new layers to the physical and IT security equation, increases security risks and poses the challenge to deliver secure services in a fast and efficient manner," the survey stated.
Original article: Online services create security headache for airlines from ZDNet UK
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